Privacy policy

Privacy Policy

At Auralith Online, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

  • Name, email address, phone number, and shipping/billing address
  • Payment details (handled securely via third-party payment gateways)
  • Order history and support queries
  • Device and browser information (via cookies)

2. How We Use Your Information

  • To fulfill and deliver your orders
  • To communicate with you about your order or inquiries
  • To improve our website and user experience
  • For legal, tax, or fraud prevention purposes

3. Data Protection

We take appropriate security measures to protect your data. Sensitive payment details are processed securely through encrypted payment gateways like Razorpay, PayPal, or Stripe.

4. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party tools (e.g., analytics or payment processors) that comply with global data privacy standards.

6. Your Consent

By using our website, you consent to our Privacy Policy and data collection practices.

No Return / No Refund Policy

Due to the nature of our products, all sales are final. We do not offer returns, exchanges, or refunds once an order has been placed and processed.

Please review your cart carefully before completing your purchase. If you receive a damaged or incorrect product, contact us within 48 hours of delivery at support@auralith.online and we will do our best to assist you.

Contact Us

If you have any questions about this policy, feel free to reach out at: